Local Field Support

Technical On-Site Process Analysis and with State-of-the-Art DuBois Laboratory Support

DuBois first line of support is our local field personnel that have the ability to perform basic onsite testing. With over 300 Technical Field Representatives across North America, DuBois is uniquely positioned in the marketplace to provide true local field support. We will partner with your team to survey and audit your processes to analyze opportunities for:

  • Improving efficiency
  • Reducing your energy, chemical, process times and labor
  • Eliminating waste
  • Ensuring product quality

Standard On-Site Service Visits:

  • Validate the approved process parameters
  • Calibrate and maintain chemical feed and monitoring equipment
  • Troubleshoot any communicated issues
  • Verbalize findings to your team
  • Conduct any planned on-site training
  • Follow-up with written documentation

When you need additional support, DuBois offers comprehensive technical assistance, state-of-the-art laboratory equipment and skilled laboratory personnel. DuBois has a dedicated team of highly experienced Technical Specialists that support your local Technical Sales and Service Representatives. They will work at with you at your facilities to:

  • Identify continuous improvement opportunities
  • Assist with critical new product and process conversions
  • Help troubleshoot issues when they arise
  • Provide training

Industry Events / 03.17.20

Trade Expositions

DuBois would like to sincerely thank the many industry organizations, event centers, hotels,  sponsors,  and partners for their incredible support working to reschedule events.  DuBois will continue to support your efforts to bring quality events to our attendees and co-suppliers.

Training / 04.01.20

DuBois Deep Cleaning Package

COVID-19 has dramatically changed the cleaning needs of our customers. DuBois will continue to put the safety our customers first. To simplify the process, DuBois has created Deep Cleaning Packages for Bleach and Quat sanitizing.

Recent Events / 03.23.21

DuBois Quenching Fluids available in Europe

DuBois Chemicals Quenching product line will now be available in Europe via the CIMCOOL organization.  The European DuBois Quenching fluids product line includes oil-based Quenching Fluids and water-based Quenchants.